Free checklist for UK physiotherapy practices

Win back practice admin hours without losing patient care

Physiotherapy practices depend on clear, timely communication. The difficulty is that every booking, cancellation, intake form and follow-up creates another task for the clinic team to remember.

When reminders and follow-up rely on memory, patients miss appointments, cancellations are harder to fill, and useful information arrives too late for the session.

This free checklist gives you a practical way to decide which patient touchpoints should be templated, triggered or reviewed by a person. It opens directly, with no details required. The form is only if you want to request a conversation about your workflow.

What is inside

  • Timed appointment reminders that help patients confirm, cancel or reschedule in good time
  • Cancellation and waitlist steps for filling open slots without repeated manual calls
  • Follow-up prompts when a patient finishes a session with no future appointment booked
  • Intake form and pre-appointment information checks linked to booking confirmation

Get the free checklist

No form needed. Open the practical checklist now.

Read the checklist

Want help applying it?

Leave your email to request a no-obligation conversation about your workflow.

We'll use your contact details to respond. We also record this page's sector and the source/how-you-heard answer you provide to route and understand the request. Each request is stored as a separate intake event; this does not subscribe you to marketing. How we look after your details.

When you're ready to fix it

The Operations Blueprint for physiotherapy clinics

Every clinic hour spent on booking and notes is an hour not treating. We measure the time tied up in booking, reminders and reporting, then map what to fix first.

  • Fixed £500 fee, paid before the session
  • Written Blueprint within 3 working days of the session
  • Desk-research starting point: around 40 hours a month to investigate, not a statistical result
  • Your estimates are based on your own team and workflows, not a fixed promise
  • If you start a Cortel retainer within 14 calendar days of the written Operations Blueprint being delivered, the £500 Blueprint fee is credited against your first retainer invoice.
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