Business Efficiency · UK Small Businesses

Your Business Efficiency Audit
starts by finding what's
costing you the most.

We question it. We find the repeated manual tasks costing you hours every week, then give you a practical plan to get them back.

No pitch. No obligation. 20 minutes.

0 days

Report turnaround

0+ findings

Guaranteed, or full refund

Your call

Continue only if there's value

How Cortel helps

Four capabilities, one practical outcome

See our services
01

Workflow diagnostics

We map how your business runs, enquiry to invoice, and find where time leaks between tools and teams.

02

System integration

We connect the tools you already use so information stops being copied by hand.

03

Automation build

We build tested, documented flows that run without your attention.

04

Practical handover

You get working systems your team owns — no dependency on us.

Who it's for

Owner-led UK businesses

Trades & contractorsProfessional servicesAccountants & bookkeepersRecruitersEstate agentsHealth & wellnessTraining providers

Example findings

What an audit typically uncovers

Building contractor

Job admin between WhatsApp, spreadsheet, and invoicing

An 8-person firm was copying job details by hand across three tools on every new job. One Make.com scenario eliminated the manual step entirely.

3.5 hrs/week → 20 min

170 hrs/year recovered

Physiotherapy clinic

No-show chasing by phone every morning

Reception spent 45 minutes each morning calling ahead on likely no-shows. SMS reminders went live in a day and paid for the audit in week one.

22% → 9% no-show rate

£400+/month in lost slots recovered

Based on illustrative examples of findings from a typical audit.

The report you receive

A plain-English report with prioritised systems, the time each saves, and a sensible order to build them. A sample is below.

Business Efficiency Audit
Westbrook Plumbing Ltd
Prepared by Joe Armstrong, Cortel

Executive summary

6 hours a week lost to repetitive admin

The main operational drag is time lost to manual quoting, invoice follow-up and re-keying jobs between tools, an estimated 6 hours per week between Pete and Sarah. The highest-value system to build first is a quote-to-job pipeline that removes manual re-entry between jobs. With automated invoice reminders and scheduling pulled straight from WhatsApp, that recovers around 6 hours per week within the first couple of months.

Proposed systems

PrioritySystemSavingEffort
Start hereQuote-to-job pipeline3 hrs/wkLow
Month 1Overdue invoice reminders2 hrs/wkLow
Month 2Job scheduling from WhatsApp1 hr/wkMedium

Report continues, typically 8 to 12 pages covering every system in full

Find out exactly where you're losing time. In two weeks.

Start with a free 20-minute call. No pitch, no obligation.